What were the reasons that Alvin’s Jewelers has to file bankruptcy?

When someone sets out to start their own business, they must be willing to commit to the time and money it will take the get the business off the ground. They need to develop a strategy to bring in customers through marketing, and encourage them to purchase the merchandise through promotion. They must be especially prepared to devote all of their time and energy to nurturing the business as it grows and be driven by wanting to provide the best for their customers.

This is the spirit and drive behind Alvin’s Jewelers based in Ohio. Alvin Schreibman started the first Alvin’s Jewelers in 1931 in downtown Cleveland. When Schreibman set forth to build his business, it was his dream to open a jewelry store where customers were number one, and where “delivering outstanding service and quality jewelry at sensible prices” became a motto. Because Schreibman built the business on outstanding customer service, consumers made sure that Alvin’s remained a staple of the Cleveland, Ohio area for several decades by patronizing his business. Alvin’s Jewelers was even able to expand to 15 other locations throughout the years. In 2006, they celebrated their 75th anniversary in operation.

After many years of loyal and dedicated service to the community, Schreibman passed the business on to his children, Larry, Richard, and Marcia. They assumed joint ownership and operation of the company their father started so many years previous. Near the end of 2008, all three of them decided to retire and Richard’s children: Chad, David, and Lisa took over the chain of stores and set out to represent the family name.

Unfortunately after only a few years of operation under the new owners, on December 7, 2009 Alvin’s Jewelers made the announcement that they would be going out of business. While there is not a lot of detail as to the reason for the closing, it is suspected that the poor economy was the culprit. They completely closed the chain as of January 2010.

Some of the complaints and “fall out” that followed the store closings centered on the fulfillment of warranties and delivery of ordered merchandise. Of the 18 consumer complaints filed in early 2010 with the Better Business Bureau, 15 of them were resolved between Alvin’s Jewelry and their customers. The other 3 remain unfulfilled by the company; a truly unfortunate ending to a company who, at its inception, held its customers in the highest regard.